SETUP & SUPPORT

Your first rewrite starts here.

Get SmartKeyboard ready, try a short draft, and find help if something doesn’t work.

Check compatibility first

SmartKeyboard requires iOS 26 or iPadOS 26 or later. Free on-device writing requires Apple Intelligence to be supported, enabled, and available on your device. Check Apple’s current device, language, and region requirements. Wait for any required model downloads to finish before trying a rewrite.

1. Add SmartKeyboard

Open iOS Settings → General → Keyboard → Keyboards → Add New Keyboard, then select SmartKeyboard. Return to the app and follow its setup instructions.

2. Try a short message

Use the app’s Test screen, or open a supported field in Mail or Notes. Touch and hold the globe key to switch to SmartKeyboard. Select a short draft and choose a writing action. Review the result before sending.

3. Make a prompt your own

Open Prompts in the app and create a custom prompt. Try: “Rewrite this as a polite client follow-up. Keep it brief and make the next step clear.” Free includes one custom prompt; Basic and Pro include unlimited custom prompts.

Using OpenAI or Gemini

Cloud providers require Basic or Pro, your own provider API key, an internet connection, and Full Access for network requests. Add the key in the app’s provider settings. Any provider usage charges are separate from your subscription.

The keyboard doesn’t appear

Check that SmartKeyboard is listed in iOS Settings → General → Keyboard → Keyboards. Try switching with the globe key in Notes. Password fields and some apps do not allow third-party keyboards.

A rewrite fails or misses some text

Try a shorter selection. iOS limits the text available to keyboard extensions. For on-device AI, check Apple Intelligence availability. For cloud AI, check Full Access, internet connectivity, and your provider key and account.

Manage your subscription

Open iOS Settings → your name → Subscriptions → SmartKeyboard to manage or cancel your plan. Deleting the app does not cancel a subscription.

Still need a hand?

Email [email protected] with your device model, iOS version, chosen provider, and the steps that led to the problem. Please don’t include API keys or private messages.